Our friendly, personal and caring attitude is at the heart of our service. We think our commitment to our landlords and tenants is reflected in the feedback we receive. Here is a selection of recent comments.
"Prompt, efficient professional service delivered by May Pinnegar who was always ready to assist and advice. A good friend over the years."
“Very kind and helpful and straight forward.”
DP & CP
"Coln Lettings have provided me with a very professional and reliable service throughout my letting experience. I always felt I could make contact with May to discuss any queries or concerns. "
"Brilliant service always. Nothing was too much trouble for May. Very supportive, I wish we didn't have to move "
"Very good "
"Excellent. Thoroughly professional, always friendly. Prompt and efficient. "
RG & HE
"Hassle free renting. "
"I have deliberately come back to be with Coln Lettings again. Stands head and shoulders above the competition. Highly professional, supportive. You know you're going to be looked after and find a house which is a joy to live in. Updated website and ease of use. "
"Good communication. Efficient and informative. Practical and pragmatic "
"Extremely efficient and friendly "
"Excellent. Quick, professional and stress free"
"The service was friendly, helpful and excellent from start to finish. Nothing was too much trouble for May and that really helped me "
"Very professional, kind and helpful. Takes good care of both Landlord and tenant "
"Attentive, friendly and professional. Any questions have been promptly resolved and our overall experience has been a positive one. Many thanks! "
"Coln Lettings have been supportive, helpful and proactive throughout my tenancy. Always polite and reasonable I found May professional but also very approachable. She really cares for her tenants and landlords alike. The property I lived in felt like home, any unforeseen problems or potential upkeep of the property were always addressed promptly. I believe her skill is finding the right tenants for the right properties and creating strong positive working relationships in the process. I definitely recommend Coln Lettings for any potential tenant or landlord. "
"The Service provided by the Agent was of a first class nature - with immediate attention being given to all and every matter raised "
"Always a pleasure to deal with May. She is professional, honest and will put herself out to achieve a satisfactory result! Totally trustworthy and looks after both tenant AND client "
"Excellent, very helpful and friendly"
B & JS
"Excellent. May has been very helpful & patient explaining everything fully to us as we were a bit apprehensive never having rented before ."
"Excellent - very prompt at dealing with any and all issues."
"Very helpful and informative. Above all very accommodating re moving in date. Good communication throughout."
"Very good and efficient service. All questions I raised were answered very promptly."
"Very friendly, efficient & understanding of individuals needs/ requirements."
Mr & Mrs P
"Excellent and very helpful."
"May is always professional with her manner & approach to letting property. She is particularly thorough in finding the right tenent for the landlord."
"A professional, friendly service"
"Excellent service. Professional & helpful, always available when needed"
"Friendly, intuitive and generally efficient"
"This is the 2nd time that I have used Coln. Both times, have been made to feel 100% safe and satisfied that I am in good hands"
NC & JC
"Everything was run very smoothly and stress free with no problems. Thank you."
TT & CW
"Excellent, friendly, professional and goes the extra mile."
PN & JN
"May has been brilliant! Very patient and always helpful and gets things sorted!!"
JB & JB
"Excellent service from start to finish. Thank you for looking after us so well."
"Very quick and efficient, brilliant customer service. Beautiful property".
"Very good and friendly, very quick with moving in."king after us so well."
"Excellent and professional."
"Brilliant. Changed landlords mind regarding pets. Thank you."
"Excellent service. Very helpful for first time renting, which is not easy. May made everything so easy."
HC & RC
"Excellent – May couldn't do enough to help and continues to provide a first class service."
"Fantastic! A pleasure to rent from."
"Very professional and efficient."
"Wonderful – we felt reassured and always fully kept up-to-date all the way through. Highly professional, friendly and caring service. First class – Simply the Best!"
"Excellent & helpful service with a friendly smile!!"
Jonathan and Jacinda B
"The team at Coln Lettings have given a first class service from excellent communication through to prompt responses to even the smallest of moving in teething problems. At last an agent that cares! Thank you."
Sam and Paul
"Fantastic service, May did everything she could to make sure we were in the property on the date needed. The personal touch and dealing with the same person throughout made a welcome change to other agents."
John and Patricia M
"Friendly, professional – very efficient response from landlord when we had a problem."
"Great. Very personable, quick and lovely to deal with."
"Excellent! I would definitely recommend without hesitation and definitely rent from again. Prompt, friendly service."
"Fantastic – May is a real match maker in being able to match landlord / tenant needs perfectly. She is professional and set a very high standard, wouldn’t use anyone else."
"Very professional service."
"Very friendly, efficient and helpful service provided by Coln Lettings. All dealings were prompt and to be highly recommended. The property is of extremely high standard, even down to 'teething problems' being dealt with extremely fast and efficiently. Would recommend to anybody without hesitation."
"Very good efficient service – pleasure to meet!"
"They were helpful and explained everything in detail. They were also friendly and helped through every stage of my move. I would definitely use them again."
"Coln Residential Lettings & Management have provided us with a comprehensive and efficient lettings service with that all important personal touch."
"Excellent service, friendly, polite and helpful at all times – would recommend them to my friends and would use them again in the future."
"Courtesy, efficiency & professionalism from start to finish. Nothing was too much trouble in finalising the rental agreements. I would say they are 'gold standard' as letting agents! "
"Excellent – thoroughly recommend."
"Excellent Service – always on time with information and details, we did feel that we were in good and competent hands which made a very solid relationship with our landlords and local people."
"Extremely efficient, friendly and accurate service from May Pinnegar @ Coln Residential Lettings."
"Extremely helpful and kept me up to date with everything that was going on. Very friendly and always polite."
"Extremely efficient, very business-like. Found us a tenant within 24 hours, very happy with the service that we received."
"More than helpful. Everything was brilliantly organised – will definitely use again!"
"Very helpful & friendly!"
"Helpful, informative & extremely knowledgeable!"
"May offers the UNIQUE ability to fit the right house with the right people; a really bespoke business with a real personal touch! Highly recommended and an excellent service!"
"Thank you so much for all the trouble you have taken, it is much appreciated."
"I am glad that I have finally got a good property and good tenants! Relief!"
"I would recommend Coln Lettings to anyone looking for a pleasant place to live as well as for competent service. No compare to other local estate agencies that we used before! Well done to Coln Lettings team, keep up with your brilliant service. Thank you!"
"Very professional service. Listens to your needs and availability."
"Very patient and extremely helpful. Thank you!"
"May was extremely helpful and efficient and found a lovely home that was suitable for me and my son."